Last updated: April 2026

DATA CONTROLLER

For the purposes of data protection law, UserGenix is the data controller responsible for your personal data. For any data-related queries, please contact us via the Contact page on this website.

This Privacy Policy explains how UserGenix collects, uses and protects personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

DATA WE COLLECT

We may collect the following personal data:

- Name and email address when you contact us or subscribe to our newsletter

- Usage data collected automatically through analytics tools, including pages visited and time spent on the platform

- Any information you voluntarily provide when submitting content or enquiries

HOW WE USE YOUR DATA

We use your personal data to:

- Respond to enquiries and communications

- Send newsletters and updates where you have consented

- Improve the platform and understand how it is used

- Comply with legal obligations

We do not sell your personal data to third parties.

LEGAL BASIS FOR PROCESSING

We process personal data under the following legal bases:

- Consent: for newsletters and marketing communications

- Legitimate interests: to operate, improve and secure the platform

- Legal obligations: where required by applicable law

COOKIES

This website uses cookies and similar technologies to improve user experience and analyse site usage. Where required, we will request your consent before placing non-essential cookies. You can manage your cookie preferences through your browser settings.

INTERNATIONAL DATA TRANSFERS

Some of the third-party services we use may transfer your data outside the UK. Where this occurs, we take reasonable steps to ensure appropriate safeguards are in place in accordance with applicable data protection laws.

THIRD-PARTY SERVICES

UserGenix uses third-party services including analytics providers and email platforms. These services may process your data in accordance with their own privacy policies. We recommend reviewing the privacy policies of any third-party services you interact with through this platform.

YOUR RIGHTS

Under UK GDPR you have the right to access, correct, restrict processing of, or request deletion of your personal data. To exercise these rights please contact us via the Contact page.

DATA RETENTION

We retain personal data only for as long as necessary for the purposes described in this policy or as required by law.

CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date.

CONTACT

For any questions about this Privacy Policy or how we handle your data, please contact us via the Contact page on this website.